CUSTOMER SERVICE
Our successful path between discoveries and research to find the perfect meeting between design and comfort is only possible because we listen to our customers every day. It is important to understand what you are looking for, and what you need, your expectations.
At Domkapa, we believe that the purchase process does not end after you receive your order. It is a continuous process. For this reason, our sales team is available to help you with anything you need even after your purchase journey.
When it comes to ensuring the product’s durability, our Care & Maintenance Page can teach you more about our structures, coating, waterproofing the upholstery and all the details about the care and maintenance of fabrics, wood, lacquers, metal and glass.
It is also preponderant that you see our Terms & Conditions Page. As you may expect, our warranty does not apply to cases of incorrect use of the product or its elements. These cases do not concern the manufacturing process and its regular use, so on this page, you will find all the information about the purchasing process.
Let us know how was your experience with Domkapa:
Your feedback is important to the continuous growth of our company, so we would love to know how was your experience with Domkapa and, most important of all, how can we improve it.
If you have any questions or if you need to report an issue with your order, please send us an e-mail at info@domkapa.pt or fulfil this form with all the information you have and we will reach out to you with a solution as soon as possible.
USEFUL LINKS
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