CUSTOMER SERVICE

Our successful path between discoveries and research to find the perfect meeting between design and comfort is only possible because we listen to our customers every day. It is important to understand what you are looking for, and what you need, your expectations.

At Domkapa, we believe that the purchase process does not end after you receive your order. It is a continuous process. For this reason, our sales team is available to help you with anything you need even after your purchase journey.

When it comes to ensuring the product’s durability, our Care & Maintenance Page can teach you more about our structures, coating, waterproofing the upholstery and all the details about the care and maintenance of fabrics, wood, lacquers, metal and glass.

It is also preponderant that you see our Terms & Conditions Page. As you may expect, our warranty does not apply to cases of incorrect use of the product or its elements. These cases do not concern the manufacturing process and its regular use, so on this page, you will find all the information about the purchasing process.

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