Frequently asked questions about Domkapa

Domkapa's products are designed by Domkapa?

Yes. All the pieces, designs, or sketches are conceived, and manufactured by Domkapa.

How can I get a customer account?

All our customer accounts are registered, so there is a proforma. The company information we need is the fiscal name, fiscal address, VAT number, telephone contact, and email contact. Reach us here.

Is there a minimum order to make a purchase at Domkapa?

No. There is no minimum order.

Do you sell to all countries?

Yes. No restrictions.

What is Domkapa's shipping and delivery policy?

  • All prices and transactions are EX WORK and therefore do not include shipping costs and other associated expenses.
  • Freight service is available upon request to Domkapa. These costs will be charged separately from the product order.
  • Domkapa shall be free from any charge or liability for damage or loss during or after transport or installation.

Can I buy Domkapa's sample set?

Yes, but only if you’re a professional. Domkapa’s sample box contains a catalogue, fabric sample box, and finish sample box. This set is available for purchase here.

Where can I buy Domkapa's pieces?

You can request a price through our website. However, we have several partners around the world. Find our dealers here.

Can we personalise Domkapa products?

Yes. According to Domkapa’s manufacturing processes, techniques, and selection of materials, each piece can be customised according to the customer’s requirements and/or tastes.

However, some pieces may have limitations in design, materials, and/or dimensions. This means that each customisation request must be analysed by our technical team. We will do our best to match a finish and/or texture, not guaranteeing they will be exactly the same.

For orders with customer fabric or leather, our production will not start until the material for the products is received and identified by Domkapa. The production date for customer fabric orders starts after all materials have arrived and been approved.